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Digital Project Manager

New York, New York

Overview

When the world throws technology challenges at us, we eat them up. And then we ask for more. Welcome to life on the TMP technology team. Here, you’ll support digital solutions and next-generation products for some of the most recognized brands in the world. All this in an environment that constantly challenges you to push beyond boundaries and enhance your expertise—with the support of a global team of industry experts. Sound like a fit for your talent and passion? Read on.

  • Full Time
  • Level: Entry/Mid Level
  • Travel: No
Glassdoor: 74%

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Success Profile

What makes a successful Product Support Specialist at TMP? Check out the traits we’re looking for and see if you have the right mix.

  • Communicator 8
  • Multi-tasker 9
  • Organized 9
  • Proactive 8
  • Problem-solver 10
  • Self-starter 7

Additonal Attributes

  • Deadline-oriented
  • Detail-oriented
  • Digitally savvy
  • Good listener
  • Personable
  • Relationship expertise
  • Sense of humor
  • Team player

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Pay attention to detail and you will not fail.

Brandon, Product Support Specialist

Rewards

  • Healthcare

    Comprehensive coverage with flexible options, including FSA and HSA.

  • Time Off

    21 days PTO, 10 paid holidays and your birthday off.

  • Work/Life Balance

    Regular hours and an emphasis on life outside the office.

  • Variety

    Opportunities to work on multiple accounts – both large and small.

  • Collaboration

    Work with industry leaders and subject matter experts.

  • Location

    Downtown – with easy access to restaurants, entertainment and public transportation.

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Responsibilities

Overview


As a Digital Project Manager you will oversee the entire project lifecycle to deliver comprehensive digital solutions to some of the most recognized brands in the world. In addition to excelling in scope, time and budget management, the ideal Digital Project Manager also has a thorough understanding of digital development in all its forms (design, UX, content, UI development, engineering and quality assurance).

This position requires confidence, self-discipline, initiative, a sense of urgency, and the ability to make decisions and take responsibility for them. As a Digital Project Manager, you will need to react and adjust quickly to changing conditions, identify risks and come up with practical solutions. This job requires strong analytical and technical abilities and demands fast, but carefully thought-out results. Work must be done quickly and correctly, while always focusing on accomplishing the goal and demanding the highest quality work from co-workers and subordinates.

The job demands a factual, direct style of communication and significant self-discipline with attention to detail. There is a strong demand for high quality, organized and repeatable results. The responsibilities are broad in scope, encompassing a wide variety of activities requiring rapid shifts in priorities.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications below.

What does a great Digital Project Manager do?

  • Leads and controls several projects at once, managing all communications, scope, timeline and budget.
  • Develops detailed project plans and collects client information for development.
  • Develops and communicates project performance throughout the project lifecycle to all stakeholders.
  • Maintains and updates all project plan documentation, from initiation through execution to close-out.
  • Leads cross-functional teams to deliver high quality deliverables on time and on budget
  • Accurately identifies and mitigates project risks, forecasts development timelines and budget accordingly.
  • Facilitates communication among team members – internally and with the client – via regular team meetings and the project website.
  • Ensures adherence to web standards, quality assurance principles, usability best practices, and web analytics driven decisions.
  • 3-5 years’ experience with formal project management methodologies, including all forms of project documentation
  • Bachelor’s Degree preferred
  • Project Management certification desired
  • Demonstrated experience creating factual, concise and client-oriented verbal and written communications
  • Ability to analyze, make decisions, prioritize, assess and mitigate risk
  • Unrelenting focus on quality deliverables throughout project lifecycle (not just the end result)
  • Demonstrated experience managing projects, involving responsive website development, video, apps, social media
  • Experience communicating with several audience types, and the ability to tailor communications between clients, engineering teams, account service personnel, management and more.
  • Comfortable with complex and changing product offering
  • Proven decision-making capabilities, particularly in navigating competing or conflicting priorities
  • Previous experience with facilitating projects involving content management systems, HTML, CSS, JavaScript, and other web technologies. Experience in a digital agency a plus, with understanding of usability principles, accessibility and overall web standards
  • Must be highly skilled in MS Office. Experience with Smartsheet, Basecamp, JIRA, and other business applications a plus

 

Life and Wellness at Radancy: At Radancy, we prioritize your well-being and offer a comprehensive range of benefits and perks designed to enhance your life, both professionally and personally. Our total rewards package reflects our commitment to ensuring you have the support you need to thrive. Here's a glimpse of what you can expect:

 

  • Medical including plans with 100% coverage for most in-network services, Dental, Vision, Life and AD&D Insurance, Supplemental Life Insurance, Health Care FSA, Dependent Care FSA, Transportation FSA, Parking FSA , Employee Assistance Program (EAP)
  • The Radancy Give Back Day Program allows our employees to contribute to their communities by volunteering one day per quarter. This initiative promotes collaboration and enriches lives while supporting local organizations chosen by each office location.
  • Experience a range of 9 dynamic diversity programs, coordinated by ERGs and Marketing, including 48+ live sessions and 25 individual of Each One Teach One content. From wellness initiatives like Mental Health Moments and Mindfulness Club to educational events such as Pronouns Workshop and Dialogues Panels, our programs are rooted in education and intention, fostering a culture of inclusivity and growth.
  • As part of our Onboarding Recognition Program, you can thank those who helped you settle in by sharing eGift cards. It's one of the ways we appreciate your contribution and value the relationships you build here.
  • Opportunities for professional development and career growth in a dynamic global company. 

Salary Range: USD $60,000.00 – $70,000.00*
*The above range is based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific office location.

 

Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at recruiting@radancy.com, and we will work with you to meet your needs.

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New York Office

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