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Overview

When the world throws technology challenges at us, we eat them up. And then we ask for more. Welcome to life on the TMP technology team. Here, you’ll support digital solutions and next-generation products for some of the most recognized brands in the world. All this in an environment that constantly challenges you to push beyond boundaries and enhance your expertise—with the support of a global team of industry experts. Sound like a fit for your talent and passion? Read on.

  • Full Time
  • Level: Entry/Mid Level
  • Travel: No
Glassdoor: 74%

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Success Profile

What makes a successful Product Support Specialist at TMP? Check out the traits we’re looking for and see if you have the right mix.

  • Communicator 8
  • Multi-tasker 9
  • Organized 9
  • Proactive 8
  • Problem-solver 10
  • Self-starter 7

Additonal Attributes

  • Deadline-oriented
  • Detail-oriented
  • Digitally savvy
  • Good listener
  • Personable
  • Relationship expertise
  • Sense of humor
  • Team player

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Pay attention to detail and you will not fail.

Brandon, Product Support Specialist

Rewards

  • Healthcare

    Comprehensive coverage with flexible options, including FSA and HSA.

  • Time Off

    21 days PTO, 10 paid holidays and your birthday off.

  • Work/Life Balance

    Regular hours and an emphasis on life outside the office.

  • Variety

    Opportunities to work on multiple accounts – both large and small.

  • Collaboration

    Work with industry leaders and subject matter experts.

  • Location

    Downtown – with easy access to restaurants, entertainment and public transportation.

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Responsibilities

Overview


Join our dynamic team as a Content Editor, where you'll play a pivotal role in managing and optimizing web content for career sites. Collaborating closely with project managers, developers, creative teams, and customer support specialists, you'll ensure the seamless integration of content to elevate user experiences and brand representation. From editing existing content to crafting new web pages, your meticulous attention to detail and technical proficiency will drive success in this multifaceted role. If you're passionate about delivering high-quality content and thrive in a collaborative, fast-paced environment, we invite you to explore this exciting opportunity.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they meet every one of the qualifications in a job description. Our top priority is finding the best candidate for the job and if you are interested in the position, we would encourage you to apply, even if you don’t believe you meet every one of the qualifications below.

  • Collaborate with project managers, developers, creative teams and customer support staff to manage content for career sites 
  • Download/transfer content (images and text) from various sources including Word, Excel and/or design files (ex: Photoshop, Zeplin) into web page 
  • Editing existing web page content within career site platform using content management admin tools and WYSIWYG editors 
  • Optimize images using online tools (such as TinyPNG) to reduce the file size of WEBP, JPEG and PNG files Upload assets (such as image, video) into career site platform based on asset library structure
  • Create new web pages using pre-built templates, components, and modules in accordance with clients’ brand standards 
  • Conduct and/or assist with testing, including the use of automated tools 
  • Publish tested and approved web content to production environments 
  • College degree preferred but not required 
  • Familiarity with web-related applications and programs 
  • Experience utilizing a variety of office software, specifically: MS Word, MS Excel, and MS Outlook 
  • Experience managing content with a WYSIWYG (What You See Is What You Get) editor 
  • Basic understanding of cross browser/device requirements and testing 
  • Excellent verbal and written communication skills 
  • Ability to plan, organize, prioritize, and independently solve problems, seeking help when necessary 
  • Strong attention to detail 
  • Ability to work as part of a team to ensure project goals are met 
  • Ability to manage time efficiently and juggle multiple projects simultaneously  
  • Ability to communicate well with technical staff 
  • Familiarity with Content Management Systems 
  • Comfort working with distributed teams across multiple time zones 

Bonus Skills 

  • Familiarity with basic HTML and CSS  
  • Understanding of SEO and meta data 
  • Understanding of SEO, accessibility, and site performance best practices 
  • Knowledge of technologies used in web publishing such as content management systems, HTML editors, browsers, newsreaders, blogs, and graphics manipulation software 
  • Experience working with WordPress or similar Content Management Systems 
  • Experience with or exposure to JIRA or similar workflow management tools 

Join the global leader in talent acquisition technologies that’s committed to finding new ways to leverage software, strategy and creative to enhance our clients’ employer brands – across every connection point. We’re looking for unconventional thinkers. Relentless collaborators. And ferocious innovators. Talented individuals who are ready to work towards solutions that transform the way employers and job seekers connect. 

 

Radancy is an equal opportunity employer and welcomes all qualified applicants regardless of race, ethnicity, religion, gender, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristic protected by law. We actively work to create an inclusive environment where all of our employees can thrive. If you require any accommodations during the application process, please reach out to us at recruiting@radancy.com, and we will work with you to meet your needs.

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About our Location

Bengaluru Office

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